Disability Stockport CIO Privacy Policy

Disability Stockport CIO is a charity organisation – Registered Charity Number 1133529

Disability Stockport was founded in 1979 and operated as a subgroup of Stockport Council for Voluntary Services (CVS). We became fully independent in 1988 and became a registered charity in 1992. We now provide a range of services to people with any disability, their carers or relatives and people working for them, expanding our services in more recent years to any person who feels that our services meet their needs.

Disability Stockport is a user-led organisation with people at the heart of all our services which include a day centre (Primus), Outreach service, SCIL – Stockport Centre for Independent Living and Wellbeing services, an Autism Team and provide a Money Management service.

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)

Personal Information can be in the form of:

  • Personal details when applying for our services – name, address, email, date of birth and telephone number.
  • Staff and Volunteers – we will also collect data about you i.e., DBS/Criminal Records Check, References, Emergency Contacts.
  • Financial Information when paying for a service we have provided, if/when donating to the organisation.
  • Medical Information if you become a service-user with Disability Stockport we will ask for a medical form to be completed, a medical history/recent diagnosis and current prescriptions.
  • Images – when participating in activities and events/receiving awards etc.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • When you become a member or service-user or volunteer/student placement or member of staff at Disability Stockport when communicating with us either by phone or post, on our website or social media platforms and in meetings with you. When you complete forms or use forms on our website – i.e., booking onto an event.
  • We also receive personal information indirectly, from the following sources in the following scenarios:

Other parties involved in the provision of relevant support that you access – i.e., Local Authority, Housing, Social Workers, Benefits Agencies/being employed by the organisation.

We use the information that you have given us to enable us to provide our services to you and to allow us to comply with relevant employment, equal opportunities and similar legislation – we may continue to collect personal information from you as required and as is relevant whilst you continue to use our services. At times we may collect sensitive personal data to enable us to provide our services to you and allow us to comply with relevant employment, equal opportunities and similar legislation.

We may share this information with third parties – when we use an external service provider to process data on our behalf, we disclose only the personal information that is necessary to deliver the services and will have a contract in place that requires the provider to comply with Disability Stockport’s GDPR Data protection and information security requirements.

We may disclose your personal information to Third parties if we are legally obliged to or to protect the rights, property or safety of Disability Stockport and any persons associated with Disability Stockport.

If we needed to pass on your personal information (medical form) for medical/emergency reasons.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. (You can remove your consent at any time. You can do this by contacting: Disability Stockport 0161 480 7248).
  • We have a contractual obligation.
  • We have a legal obligation.
  • We have a vital interest.
  • We need it to perform a public task.
  • We have a legitimate interest.

Disability Stockport acknowledges that processing personal information may only be carried out where a lawful basis for that processing exists and we have assigned a lawful basis against each processing activity.

Your Rights – If you wish to exercise any of your rights as listed below, please contact Disability Stockport on 0161 480 7248 or email: email@disabilitystockport.co.uk .

  • Access to your personal data – ask for a copy of your personal data at any time.
  • Ask us to correct, delete or update your personal information.
  • Ask to send your personal information to you or another organisation.

Any request that you make will be considered in accordance with all applicable data protection laws and regulations. There will be no charge for this request. Verification of identity will be required for the above requests.

How we store your personal information

Your information is securely stored.

We keep financial information (for payments and transactions) only for as long is necessary and we will not retain any information for longer than is necessary in relation to the purposes for which it was originally collected.

We store the majority of your data on our own servers. This information is held in line with our Data Protection Policy. We also keep a hard copy/paper copy of personal information that is stored in a locked filing cabinet, drawer or safe.

We retain personal data in accordance with our data retention schedules.  We will then dispose your information in accordance with the legal requirements for disposing of personal information.

We reserve the right to make changes to this privacy policy and a notice of any changes will be made.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at Disability Stockport, 23 High Street, Stockport, SK1 1EG or you can call: 0161 480 7248 or email  email@disabilitystockport.org.uk  if you wish to make a request.

Our contact details

Disability Stockport
23 High Street Stockport SK1 1EG
T: 0161 474 8288/0161 480 7248
E: email@disabilitystockport.org.uk
W: www.disabilitystockport.co.uk

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Disability Stockport, 23 High Street, Stockport, SK1 1EG or you can call: 0161 480 7248 or email email@disabilitystockport.org.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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